Tech Support for the Tech Support, Or, Give the Geek a Break

May 29, 2012


I had to reformat *another* one of our computers this week. The Windows Updates ALONE took THREE days, a staggering wait, I think. I am the chief tech support person in the house, and now that everyone has his or her own computers, troubleshooting all the electronic gadgets sometimes feel like a full-time job. I just don’t have that kind of time anymore, maintaining the family’s digital lifestyle! I’m starting to think about out-sourcing some of the stuff. I’ve already subscribed to an automated backup service, which lifts a big weight off my shoulders. When my computer got a virus and my blogs were later hacked (twice!), it was a ton of work rebuilding everything.

Not everyone knows how to manage all the in’s and out’s of PCs and other devices. And not everyone has the time anymore to fix it all and still have a life! So if you are one of those folks, here’s a little tip: Get tech support help! Ever hear of Virgin Digital Help? The company is very impressive. They handle everything, and I mean everything – Laptops, routers, smartphones, hardware and software problems. They remove viruses, fix slow computers, set up email, set up Internet games, home networking, fix Windows errors, everything. What you do when you have a problem is give them a call and describe your problem. Virgin Digital Help will diagnose it, suggest a solution, and fix it remotely. No hauling your stuff to the shop. No mailing your computer to the warehouse.

Prices are outstanding. The “pay per fix” cost starts at $30. I think that’s an exceptional bargain. When your computer has a virus, this is a STEAL, believe me. I would have gladly paid them to remove my computer virus had I known about Virgin Digital Help then. I lost several work days, fixing my computer. $30 is nothing.

Or, if you think you need a partner on standby for help, Virgin Digital Help has support plans at $15 a month. That’s less than a New York pizza. And it’s better than harassing the geek in the home with all the computer problems. 😉

So next time you have a tech need, check them out. I am definitely bookmarking the site!

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2 Responses to “Tech Support for the Tech Support, Or, Give the Geek a Break”

  1. Karen and Gerard Says:

    Thanks for the tip–copied down the URL and phone number.

  2. Susi Says:

    I’m definitely glad that I have my husband who is our tech support geek. He used to be an IT director and gladly takes care of this stuff. But it’s good to know that companies are out there who are willing to help without charging an arm and a leg!!!!